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Tag: Connected Services

why onstar is worth the money

Why OnStar Is Worth the Money

Onstar can help in more ways than you think. When it comes to driver assistance and vehicle to smartphone connectivity, GM’s OnStar is at the top of the pack. This system provides a host of features to drivers from emergency help to hands-free calling and everything in between. 

Available in different plans and options, here are some of the features OnStar offers:

  • Connectivity: You can stay connected with your preferred car dealership and keep them up-to-date on your vehicle’s needs. You’ll get alerts for recalls, diagnostic information, and maintenance reminders. GM also provides marketplace offers through all new OnStar capable vehicles.
  • Remote control: Start your car, lock the doors, and check the fuel levels all from the OnStar app.
  • Unlimited Data: OnStar allows for personal and emergency phone calls through their system. This means you’ll have a way to reach help or family if you forget or lose your phone. There are also options for in-vehicle Wi-Fi hotspots allowing other devices to connect.
  • Safety & Security: OnStar also looks out for its drivers in the event of accidents, poor weather conditions, stolen vehicles, and other safety and security needs.

Advisors are ready to help, 24/7

OnStar is staffed by specially trained professionals, including OnStar Emergency-Certified Advisors, who are available to help at the push of a button. Whether you push the blue OnStar or red Emergency button, the OnStar difference is the availability of a real person on the other end who can help in your time of need.

Added peace of mind in an emergency

If you or someone in your vehicle experiences a medical emergency or if you see someone else who needs help, push the red Emergency button for a priority connection to an Advisor who is certified to provide Emergency Medical Dispatch assistance. He or she can contact first responders and provide certain types of medical assistance until help arrives.

Request Roadside Assistance if you need a helping hand

If you need help changing a flat tire, need a tow or are stranded, push the blue OnStar button to request Roadside Assistance. An Advisor can help find and contact the closest available service provider.

Thwart car thieves

If your vehicle is stolen, OnStar can help locate the vehicle and work with authorities to help recover it. First, file a police report. Then, call OnStar at 1.888.4ONSTAR (1.888.466.7827). Using Stolen Vehicle Assistance, OnStar Advisors can help law enforcement recover your vehicle quicker and safer.

Find your way while focusing on the road ahead

Finding your way just got easier. If you’re lost or need help finding a specific destination, push the blue OnStar button and an Advisor can download Turn-by-Turn directions to your destination — using a database of more than 14 million points of interest.

Help is just a button-push away with Crisis Assist

If you’re caught in extreme weather, a natural disaster or other crisis, you can push your blue OnStar button and an Advisor can provide help with our Crisis Assist services. These include providing driving routes away from danger, finding shelter or lodging, and even contacting family members for you. Remember, if you ever feel like you’re in danger, always push the red Emergency button.

Some alerts are automatic

It’s nice to know that if you’re in a detected crash, Automatic Crash Response can automatically alert an Advisor who can direct help to your vehicle’s location — even if you can’t ask for it yourself.

You can help others too

If you witness an accident or see someone injured, you can push the red Emergency button and OnStar can request help for them. We call this being a Good Samaritan, and it’s another way we encourage everyone to be safe out there.

GM finally offers unlimited data for OnStar 4G LTE hotspots for 20$ per month

Chevrolet Offers Unlimited Data for OnStar 4G LTE Hotspots

General Motors will finally offer an unlimited data package for its OnStar 4G LTE Wi-Fi hotspot across its entire retail lineup. The package costs $20 per month, the data comes from AT&T and the billing comes just one month at a time, so you don’t have to sign up for a whole year at once or anything like that.

After using more than 4 million gigabytes of data in 2016, Chevrolet owners in the U.S. with an in-vehicle OnStar 4G LTE Wi-Fi hotspot[1] will now have access to an unlimited prepaid data plan for only $20 per month[2].

Chevrolet data usage has increased exponentially as owners have come to appreciate the ability to stream video on a tablet, send email on a laptop or play online using a gaming console in their vehicles[3], and now customers can utilize the full potential of their OnStar 4G LTE Wi-Fi hotspot without worrying about running out of data.

Chevrolet owners and their passengers streamed the equivalent of more than 17.5 million hours of video in 2016. “We’re pleased to deliver this special unlimited data plan to Chevy owners,” said Chris Penrose, president, IoT Solutions, AT&T. “Accessing the internet through AT&T’s 4G LTE Wi-Fi, passengers now can access all of their content and enjoy endless entertainment on the go.”

Previously, $20 would only get you 4 gigabytes of data each month. In fact, to make room for the unlimited plan, GM rearranged its other plans. Both the 4GB ($20 per month) and 10GB plans ($40 per month) have been removed in favor of the unlimited plan. You can still pay $10 a month for 1GB of data, if that’s what you really want.

As the first automaker to offer 4G LTE connectivity across its entire retail portfolio, Chevrolet has sold more than 3.1 million OnStar 4G LTE-connected vehicles since June 2014 and has more vehicles on the road equipped with 4G LTE than any other automaker.

Today, along with the 4G LTE connection enabled by AT&T, the OnStar Basic Plan comes standard on all new Chevrolet retail models. The Basic Plan includes select remote vehicle services and the OnStar AtYourService marketplace via the myChevrolet mobile app[4] among other features.

For more information on plans and pricing, please visit OnStar.com.

[1] Visit onstar.com for vehicle availability, details and system limitations. Services and connectivity may vary by model and conditions. 4G LTE coverage not available everywhere.

[2] Plus applicable taxes and fees. Plan provides access to AT&T wireless data services for your equipped vehicle for 30 days. Eligible vehicle and data plan required. Auto-renewal: Plans automatically renew every 30 days unless cancelled. To cancel at any time, call 1-888-466-7827 or press the blue OnStar button in your vehicle or the advisor link in your mobile app. Monthly charges will automatically be billed by AT&T to credit cards on file on day 30 unless cancelled. Payments are non-refundable (subject to applicable law).

[3] Always pay careful attention to the road and do not drive distracted. Wi-Fi hotspot intended for passenger use only when vehicle is in operation.

[4] Requires a compatible mobile device. Some features require a paid OnStar service plan.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

ExxonMobil teams with Buick to offer in-dash fuel payments and savings

With road trip season in full swing, Buick and ExxonMobil are debuting a new way to bring simplicity and savings to the pump.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles. This service allows drivers to pay for fuel from their vehicle without swiping their credit card or using their smartphone. The platform also automatically syncs drivers to their ExxonMobil Speedpass+™ app account, and drivers accumulate rewards points with each purchase. The new service is available at more than 11,000 Exxon or Mobil stations across the United States.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

“Our goal with Marketplace is to help make everyday tasks as easy as possible for our customers so they can focus on enjoying time spent in their vehicles,” said Rick Ruskin, Marketplace Line of Business leader, Buick. “Bringing the ExxonMobil pay for fuel functionality right on the touchscreen of our vehicles is the latest advancement of this platform, allowing drivers to easily access Speedpass+ and securely pay for gas while inside their car.”

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

This service is ExxonMobil’s first fully embedded in-vehicle fuel payment offering and requires fewer steps than other fuel payment features on the market. To use the platform to pay at the pump, users will first press the ExxonMobil icon within Marketplace, which identifies the station location. The driver will be prompted to select the pump number and confirm their payment method. The pump will be activated and they can start fueling.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

If drivers don’t have an Exxon Mobil Speedpass+ app account, they can automatically enroll at no extra cost through Marketplace. The ability to securely pay for fuel and locate the nearest Exxon or Mobil station are all functions of the Marketplace platform.

“ExxonMobil continuously looks for opportunities to better serve its customers,” said Devin Miller, Americas digital app development manager, ExxonMobil Fuels & Lubricants Company. “We rolled out mobile payment options to our U.S. network in 2015, and we are continuing to innovate and simplify our consumer experience by partnering with General Motors.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

Marketplace and this new ExxonMobil functionality are examples of the Buick brand’s dedication to saving time and promoting well-being for its customers. Buick continues to earn accolades for its customer experience, and every vehicle is developed with Buick’s signature QuietTuning process to bring peace and quiet to every drive. All Buick SUVs and sedans come standard with capless gas tanks, allowing drivers to fill up and get back on the road quickly, and all Buick SUVs come with available in-vehicle ionizers to help improve air quality.

Buick is an international modern luxury brand offering vehicles with sculpted designs, luxurious interiors and thoughtful personal technologies, along with responsive-yet-efficient performance. Buick is attracting new customers with its portfolio of award-winning luxury models in North America and China. Learn more about Buick cars and crossovers at www.buick.com, on Twitter @buick, on Instagram, or at www.facebook.com/buick.

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