Skip to content Skip to main navigation Skip to footer

What smartphone limitations, if any, should I know about when using the OnStar Guardian app?

Apple devices: There are no known limitations at this time.

Android devices: The Guardian app may not operate properly if the following modes are detected and enabled:

  • Power save
  • Background restrictions
  • Google Play settings error
  • Location settings error 
  • Wi-Fi scanning disabled
  • Battery optimization

This list is not exhaustive and other app or smartphone permissions or settings may impact app performance. Additionally, some Android-based smartphones may not be supported, including Google Pixel devices.

See the OnStar Guardian app User Terms for limitations. Device permissions are required for the app to operate properly.