No. Pushing the button connects you to a specially trained OnStar Advisor who can help provide medical assistance. They can also contact emergency service providers in the same manner that dialing 911 would. These specially trained OnStar Emergency Advisors can pinpoint your location and offer critical assistance, staying on the line with you until help arrives.
It’s someone who pushes the red Emergency button to help someone else when they see an emergency on the road. An Advisor can use GPS technology and the information you provide to locate the emergency and contact the nearest emergency service provider.
If an OnStar Advisor is connected to your vehicle, they can dispatch help to your location, even if you’re unable to ask for it yourself.
Don’t worry—we can still pinpoint your location and send help. When you push the red Emergency button, your OnStar Advisor can use GPS technology to locate your vehicle.
If you’re in a crash, built-in sensors can automatically alert an OnStar Advisor and, with Injury Severity Prediction, the Advisor can help prepare first responders for the severity of the crash.*In certain collisions, an Advisor can be immediately connected into your vehicle to see if you need help, even if you can’t ask for it.
- To request police, fire or medical help
- To report an accident
- To request help for others on the road
There are two ways to access Emergency Services 24/7:
- Push your vehicle’s red Emergency button
- Call OnStar at 1.888.4ONSTAR (1.888.466.7827) to reach an Advisor in an emergency