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why onstar is worth the money

Why OnStar Is Worth the Money

Onstar can help in more ways than you think. When it comes to driver assistance and vehicle to smartphone connectivity, GM’s OnStar is at the top of the pack. This system provides a host of features to drivers from emergency help to hands-free calling and everything in between. 

Available in different plans and options, here are some of the features OnStar offers:

  • Connectivity: You can stay connected with your preferred car dealership and keep them up-to-date on your vehicle’s needs. You’ll get alerts for recalls, diagnostic information, and maintenance reminders. GM also provides marketplace offers through all new OnStar capable vehicles.
  • Remote control: Start your car, lock the doors, and check the fuel levels all from the OnStar app.
  • Unlimited Data: OnStar allows for personal and emergency phone calls through their system. This means you’ll have a way to reach help or family if you forget or lose your phone. There are also options for in-vehicle Wi-Fi hotspots allowing other devices to connect.
  • Safety & Security: OnStar also looks out for its drivers in the event of accidents, poor weather conditions, stolen vehicles, and other safety and security needs.

Advisors are ready to help, 24/7

OnStar is staffed by specially trained professionals, including OnStar Emergency-Certified Advisors, who are available to help at the push of a button. Whether you push the blue OnStar or red Emergency button, the OnStar difference is the availability of a real person on the other end who can help in your time of need.

Added peace of mind in an emergency

If you or someone in your vehicle experiences a medical emergency or if you see someone else who needs help, push the red Emergency button for a priority connection to an Advisor who is certified to provide Emergency Medical Dispatch assistance. He or she can contact first responders and provide certain types of medical assistance until help arrives.

Request Roadside Assistance if you need a helping hand

If you need help changing a flat tire, need a tow or are stranded, push the blue OnStar button to request Roadside Assistance. An Advisor can help find and contact the closest available service provider.

Thwart car thieves

If your vehicle is stolen, OnStar can help locate the vehicle and work with authorities to help recover it. First, file a police report. Then, call OnStar at 1.888.4ONSTAR (1.888.466.7827). Using Stolen Vehicle Assistance, OnStar Advisors can help law enforcement recover your vehicle quicker and safer.

Find your way while focusing on the road ahead

Finding your way just got easier. If you’re lost or need help finding a specific destination, push the blue OnStar button and an Advisor can download Turn-by-Turn directions to your destination — using a database of more than 14 million points of interest.

Help is just a button-push away with Crisis Assist

If you’re caught in extreme weather, a natural disaster or other crisis, you can push your blue OnStar button and an Advisor can provide help with our Crisis Assist services. These include providing driving routes away from danger, finding shelter or lodging, and even contacting family members for you. Remember, if you ever feel like you’re in danger, always push the red Emergency button.

Some alerts are automatic

It’s nice to know that if you’re in a detected crash, Automatic Crash Response can automatically alert an Advisor who can direct help to your vehicle’s location — even if you can’t ask for it yourself.

You can help others too

If you witness an accident or see someone injured, you can push the red Emergency button and OnStar can request help for them. We call this being a Good Samaritan, and it’s another way we encourage everyone to be safe out there.

All you need to know about onstar

All You Need To Know About OnStar

What Is OnStar?

OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, hands-free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, and Argentina.

How Does It Work?

By gathering information through your vehicles’ on-board diagnostics system, along with GPS data. It also utilizes cellular technology for voice communication and data transmissions.

The OnStar service allows users to contact OnStar call centers during an emergency. In the event of a collision, detected by airbag deployment or other sensors, Advanced Automatic Collision Notification features can automatically send information about the vehicle’s condition and GPS location to OnStar call centers. OnStar has 24-hour emergency call centers. This Advanced Automatic Collision Notification service is designed to assist emergency response efforts.

All OnStar-equipped vehicles have Stolen Vehicle Tracking, which can provide the police with the vehicle’s exact location, speed, and direction of movement.

Starting in the 2009 model year, General Motors began equipping some new vehicles with Stolen Vehicle Slowdown. This feature allows OnStar to remotely slow down the stolen vehicle. Also in 2009, General Motors began equipping some new vehicles with Remote Ignition Block, allowing OnStar to remotely deactivate the ignition so when the stolen vehicle is shut off, it cannot be restarted.

Onstar Free Trial

For a limited time, you can get up to 3 months of Connected Services and OnStar Safety & Security coverage free to you — but these services are sleeping until you push your blue OnStar button. Get them now and wake up more of what makes your vehicle special.

Vehicle Model Year: 2015+

Eligible 2015 and newer vehicles receive 1 month of OnStar Safety & Security coverage and 1 month of connected services, which includes navigation and Remote Access Plan, and 1 month or 3 GB of 4G LTE data

Vehicle Model Year: 2011-2014

Eligible 2011 and newer vehicles receive 1 month of OnStar Safety & Security coverage and 1 month of connected services, which includes navigation and Remote Access Plan.

Vehicle Model Year: 2006-2010

Eligible 2006 and newer vehicles receive 1 month of the OnStar Safety & Security coverage and 1 month of Turn-by-Turn Navigation. Automatic Crash Response, Roadside Assistance, Emergency-Certified Advisors, Stolen Vehicle Assistance, Crisis Assist, Turn-by-Turn Navigation

Free Onstar Safety and Security Package Includes:

  • Stolen Vehicle Assistance: OnStar Advisors can work with authorities to help recover stolen vehicles quicker and safer.
  • Roadside Assistance: Help if you have a flat tire, run out of gas or find yourself stranded
  • Automatic Crash Response: Built-in sensors can automatically alert an OnStar Advisor, who can then notify first responders on your behalf.
  • Crisis Assist: Special routing assistance and resources you may need if you’re caught in a disaster or severe weather situation.

Free Onstar Connected Services Package Includes:

  • Mobile app: Enjoy full access to the app, including remote start, door lock and unlock, vehicle status and more (if properly equipped).
  • On-Demand Diagnostics: Push your blue OnStar button, and an Advisor can provide real-time vehicle health information.
  • Vehicle Locate: Find your vehicle’s approximate location and nearby address on a map using your vehicle’s mobile app.
  • OnStar Smart Driver: Receive a driving report that can help improve your skills and lead to potential insurance discounts.

Free Onstar Connected Access Package Includes:

  • Mobile app: Access select services such as Marketplace, and view your digital Owner’s Manual, vehicle accessories and more.
  • Proactive Alerts: Know ahead of time about potential issues for select vehicle systems (subject to availability).
  • Vehicle Diagnostics: Receive monthly vehicle health updates via email or text alerts.
  • My GM Rewards: Enroll to earn and redeem points for everyday vehicle needs.

How Do I Use It?

Even if the vehicle is OnStar equipped, no OnStar services are available until the system is activated. Nearly every feature is available by pressing one of the buttons located on your rear view mirror. Simply press the Blue Button and let a friendly, real-time advisor guide you through the quick and easy set up process. It only takes a minute or two!

How Do I Access the Services?

While most OnStar services can be accessed using the Blue, Emergency or Voice Commands button, there are also several other ways to access your features and functions on the go:

Phone – Call OnStar (1-888-466-7827) to:

  • Report stolen vehicle
  • Remotely unlock your doors
  • Remotely sound your horn and lights, if you can’t locate your vehicle
  • Manage your account

Web – Visit to:

  • Access, manager or add to your OnStar services
  • View your full OnStar vehicle diagnostics information
  • Get support

App – Use the MyBuick / MyChevrolet / MyCadillac / MyGMC app to:

  • Reach an advisor
  • View your full vehicle diagnostics information
  • Remotely unlock your doors & start your vehicle (*if equipped)
  • Remotely sound your horn and lights, if you can’t locate your vehicle
  • Access roadside assistance
  • Send directions to your vehicle

GM and Bechtel plan to build thousands of electric car charging stations across the US

GM Will Use OnStar Data To Plan Its Future EV Charging Network

General Motors has teamed up with Bechtel Enterprises to build thousands of electric vehicle charging stations across the US.

General Motors, America’s largest automaker, and Bechtel, the country’s largest construction company, are teaming up to build thousands of electric vehicle fast-charging stations across the United States. The two companies have agreed to create a new company that will build the charger network.

The companies have signed a memorandum of agreement to form a new corporate entity that will manage this new business. GM will be responsible for providing data and logistics support to determine where chargers should be placed, and Bechtel will manage the engineering, building and permitting of the stations. Neither GM nor Bechtel plans to contribute money to this new venture, rather they are seeking outside investment. Executives could not name the companies invited to participate.

But rather than adding to the electric highway, GM may be targeting cities and other densely populated areas that don’t offer electric vehicle owners a place to recharge. Many customers live in high-rises and sprawling apartment complexes that don’t always offer a place to recharge, and buyers may not always have the option of installing one themselves in their garage, which has been the strategy of most EV owners to date. But GM will have an edge on the planning phase of this operation in the form of anonymized data gathered from OnStar customers that have opted into the subsidiary’s data sharing program.

The enterprise will rely, in part, on data from General Motors cars, both electric and gasoline, to learn when and where people tend to drive and to park. The company will look at data from millions of vehicles through GM’s OnStar system.

All new GM vehicles are standard equipped with OnStar hardware that can track the vehicle’s locations, and some owners subscribe to the telematics service for emergency response support and navigation. This deep well of information will help the manufacturer understand the travel habits and patterns of its customer base to figure out where it would make the most sense to build its charging stations.