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why onstar is worth the money

Why OnStar Is Worth the Money

Onstar can help in more ways than you think. When it comes to driver assistance and vehicle to smartphone connectivity, GM’s OnStar is at the top of the pack. This system provides a host of features to drivers from emergency help to hands-free calling and everything in between. 

Available in different plans and options, here are some of the features OnStar offers:

  • Connectivity: You can stay connected with your preferred car dealership and keep them up-to-date on your vehicle’s needs. You’ll get alerts for recalls, diagnostic information, and maintenance reminders. GM also provides marketplace offers through all new OnStar capable vehicles.
  • Remote control: Start your car, lock the doors, and check the fuel levels all from the OnStar app.
  • Unlimited Data: OnStar allows for personal and emergency phone calls through their system. This means you’ll have a way to reach help or family if you forget or lose your phone. There are also options for in-vehicle Wi-Fi hotspots allowing other devices to connect.
  • Safety & Security: OnStar also looks out for its drivers in the event of accidents, poor weather conditions, stolen vehicles, and other safety and security needs.

Advisors are ready to help, 24/7

OnStar is staffed by specially trained professionals, including OnStar Emergency-Certified Advisors, who are available to help at the push of a button. Whether you push the blue OnStar or red Emergency button, the OnStar difference is the availability of a real person on the other end who can help in your time of need.

Added peace of mind in an emergency

If you or someone in your vehicle experiences a medical emergency or if you see someone else who needs help, push the red Emergency button for a priority connection to an Advisor who is certified to provide Emergency Medical Dispatch assistance. He or she can contact first responders and provide certain types of medical assistance until help arrives.

Request Roadside Assistance if you need a helping hand

If you need help changing a flat tire, need a tow or are stranded, push the blue OnStar button to request Roadside Assistance. An Advisor can help find and contact the closest available service provider.

Thwart car thieves

If your vehicle is stolen, OnStar can help locate the vehicle and work with authorities to help recover it. First, file a police report. Then, call OnStar at 1.888.4ONSTAR (1.888.466.7827). Using Stolen Vehicle Assistance, OnStar Advisors can help law enforcement recover your vehicle quicker and safer.

Find your way while focusing on the road ahead

Finding your way just got easier. If you’re lost or need help finding a specific destination, push the blue OnStar button and an Advisor can download Turn-by-Turn directions to your destination — using a database of more than 14 million points of interest.

Help is just a button-push away with Crisis Assist

If you’re caught in extreme weather, a natural disaster or other crisis, you can push your blue OnStar button and an Advisor can provide help with our Crisis Assist services. These include providing driving routes away from danger, finding shelter or lodging, and even contacting family members for you. Remember, if you ever feel like you’re in danger, always push the red Emergency button.

Some alerts are automatic

It’s nice to know that if you’re in a detected crash, Automatic Crash Response can automatically alert an Advisor who can direct help to your vehicle’s location — even if you can’t ask for it yourself.

You can help others too

If you witness an accident or see someone injured, you can push the red Emergency button and OnStar can request help for them. We call this being a Good Samaritan, and it’s another way we encourage everyone to be safe out there.

Onstar Guardian App cost

The New Onstar Guardian App is What We Need

General Motors is expanding the power of OnStar from the vehicle to the smartphone with a new mobile app (Onstar Guardian) for OnStar members in the United States and Canada, available complimentary for six months if members redeem the offer by Friday, July 31, 2020. General Motors’ OnStar is launching a new smartphone app called Guardian for customers who want to access OnStar’s remote assistance service capabilities when they aren’t physically inside their car. With OnStar Guardian app, members with active service plans and up to seven of their family members and friends can access critical OnStar safety services from their compatible phones, whether they’re at home, out walking, or traveling in any vehicle, regardless of brand, age or ownership.

Previously, OnStar’s operators were only accessible to subscribers of the service by pressing a button on the rearview mirror or infotainment screen of their GM vehicle. Now, with the new app, OnStar customers can connect to an operator where ever they have their phone, either in the car, at home, or out walking. And for a limited time, they have the option of extending those services to up to seven family and friends of their choosing.

The launch of OnStar Guardian comes at a time when the COVID-19 pandemic has impacted people’s personal lives in profound ways, according to the Pew Research Center. As health officials and lawmakers begin to relax shelter-in-place guidelines, it’s even more important for people to be safe while moving around.

Guardian also allows customers to keep tabs on their loved ones through active location sharing. Think of it as GM’s version of Apple’s Find My Friends. The app OnStar customers to track the location of approved users through live GPS sharing. GM envisions this being useful “during walks home after dark, time spent in a rideshare or rented vehicle, or when a teenage child is riding in a friend’s car.”

Head of OnStar Guardian and manager of GM’s Global Innovation effort, Jeffrey Haase said this could be especially useful during the COVID-19 pandemic, as people want to keep track of family members scattered around the country. “So knowing where they are, where they’re going, without necessarily hovering and consistently asking or calling to monitor, helps provide that peace of mind to know where family members are,” he said.

Guardian also allows customers to keep tabs on their loved ones through active location sharing. Think of it as GM’s version of Apple’s Find My Friends. The app OnStar customers to track the location of approved users through live GPS sharing. GM envisions this being useful “during walks home after dark, time spent in a rideshare or rented vehicle, or when a teenage child is riding in a friend’s car.”

The app includes access to select OnStar safety services backed by a trained OnStar advisor, including:  

Mobile Crash Response
:

The Guardian app is designed to use your smartphone’s sensors to detect a crash and alert an Emergency-Certified Advisor. The Advisor will call your phone and contact First Responders and provide them with your location. For Android™ users, the app can automatically connect — even if you can’t reach your phone.

Roadside Assistance

If your family needs to travel, have added confidence knowing that someone is ready to help. You and your loved ones can get help with a flat tire or battery charge or have their doors unlocked. They can even get fuel if they run out of gas.

Emergency Services

The red Emergency button in the app provides access to OnStar Emergency-Certified advisors, who are available 24/7. These advisors are certified by the International Academies of Emergency Dispatch and can assess a situation, contact 911 as needed, provide critical medical instruction and stay on the line until help arrives.

Location Status
OnStar members and the loved ones they choose can share their location with the entire group in the “My Family” section of the app. Members can have added peace of mind and see locations of their loved ones, based on the location of their smartphone, right in the app. View and share locations with each person you add to your plan — right in the app. Get a little peace of mind knowing where those closest to you are — even when you’re apart.

During the COVID-19 pandemic, GM and OnStar have taken many actions to support our members, including Crisis Assist, advisor screenings for COVID-19 symptoms, routing assistance to COVID-19 testing facilities, and 24/7 Command Center monitoring of Centers for Disease Control and Prevention, Federal Emergency Management Agency, Department of Homeland Security and public safety channels for the most current information.

OnStar members can check their eligibility and redeem the complimentary OnStar Guardian offer at: onstar.com/guardian

OnStar services are complimentary for six months if members redeem the offer by Friday, July 31st, 2020. In the US, OnStar’s “Safety and Security plan” is $24.99 a month.

All you need to know about onstar

All You Need To Know About OnStar

What Is OnStar?

OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, hands-free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, and Argentina.

How Does It Work?

By gathering information through your vehicles’ on-board diagnostics system, along with GPS data. It also utilizes cellular technology for voice communication and data transmissions.

The OnStar service allows users to contact OnStar call centers during an emergency. In the event of a collision, detected by airbag deployment or other sensors, Advanced Automatic Collision Notification features can automatically send information about the vehicle’s condition and GPS location to OnStar call centers. OnStar has 24-hour emergency call centers. This Advanced Automatic Collision Notification service is designed to assist emergency response efforts.

All OnStar-equipped vehicles have Stolen Vehicle Tracking, which can provide the police with the vehicle’s exact location, speed, and direction of movement.

Starting in the 2009 model year, General Motors began equipping some new vehicles with Stolen Vehicle Slowdown. This feature allows OnStar to remotely slow down the stolen vehicle. Also in 2009, General Motors began equipping some new vehicles with Remote Ignition Block, allowing OnStar to remotely deactivate the ignition so when the stolen vehicle is shut off, it cannot be restarted.

Onstar Free Trial

For a limited time, you can get up to 3 months of Connected Services and OnStar Safety & Security coverage free to you — but these services are sleeping until you push your blue OnStar button. Get them now and wake up more of what makes your vehicle special.

Vehicle Model Year: 2015+

Eligible 2015 and newer vehicles receive 1 month of OnStar Safety & Security coverage and 1 month of connected services, which includes navigation and Remote Access Plan, and 1 month or 3 GB of 4G LTE data

Vehicle Model Year: 2011-2014

Eligible 2011 and newer vehicles receive 1 month of OnStar Safety & Security coverage and 1 month of connected services, which includes navigation and Remote Access Plan.

Vehicle Model Year: 2006-2010

Eligible 2006 and newer vehicles receive 1 month of the OnStar Safety & Security coverage and 1 month of Turn-by-Turn Navigation. Automatic Crash Response, Roadside Assistance, Emergency-Certified Advisors, Stolen Vehicle Assistance, Crisis Assist, Turn-by-Turn Navigation

Free Onstar Safety and Security Package Includes:

  • Stolen Vehicle Assistance: OnStar Advisors can work with authorities to help recover stolen vehicles quicker and safer.
  • Roadside Assistance: Help if you have a flat tire, run out of gas or find yourself stranded
  • Automatic Crash Response: Built-in sensors can automatically alert an OnStar Advisor, who can then notify first responders on your behalf.
  • Crisis Assist: Special routing assistance and resources you may need if you’re caught in a disaster or severe weather situation.

Free Onstar Connected Services Package Includes:

  • Mobile app: Enjoy full access to the app, including remote start, door lock and unlock, vehicle status and more (if properly equipped).
  • On-Demand Diagnostics: Push your blue OnStar button, and an Advisor can provide real-time vehicle health information.
  • Vehicle Locate: Find your vehicle’s approximate location and nearby address on a map using your vehicle’s mobile app.
  • OnStar Smart Driver: Receive a driving report that can help improve your skills and lead to potential insurance discounts.

Free Onstar Connected Access Package Includes:

  • Mobile app: Access select services such as Marketplace, and view your digital Owner’s Manual, vehicle accessories and more.
  • Proactive Alerts: Know ahead of time about potential issues for select vehicle systems (subject to availability).
  • Vehicle Diagnostics: Receive monthly vehicle health updates via email or text alerts.
  • My GM Rewards: Enroll to earn and redeem points for everyday vehicle needs.

How Do I Use It?

Even if the vehicle is OnStar equipped, no OnStar services are available until the system is activated. Nearly every feature is available by pressing one of the buttons located on your rear view mirror. Simply press the Blue Button and let a friendly, real-time advisor guide you through the quick and easy set up process. It only takes a minute or two!

How Do I Access the Services?

While most OnStar services can be accessed using the Blue, Emergency or Voice Commands button, there are also several other ways to access your features and functions on the go:

Phone – Call OnStar (1-888-466-7827) to:

  • Report stolen vehicle
  • Remotely unlock your doors
  • Remotely sound your horn and lights, if you can’t locate your vehicle
  • Manage your account

Web – Visit OnStar.ca to:

  • Access, manager or add to your OnStar services
  • View your full OnStar vehicle diagnostics information
  • Get support

App – Use the MyBuick / MyChevrolet / MyCadillac / MyGMC app to:

  • Reach an advisor
  • View your full vehicle diagnostics information
  • Remotely unlock your doors & start your vehicle (*if equipped)
  • Remotely sound your horn and lights, if you can’t locate your vehicle
  • Access roadside assistance
  • Send directions to your vehicle

Chevy Offers Free OnStar Services for Winter Protection

Chevrolet Offers Up to 3 Free Months Of ONSTAR Service

General Motors has announced it is offering up to three months of free OnStar service to over 19 million eligible Chevrolet customers.

As a cold winter with above-normal snowfall is forecasted1, Chevrolet is providing customers with a little extra peace of mind. The automaker says this free of charge offer will give owners “an extra layer of security during the winter months, which can bring dangerous driving conditions with heavy snowfall, ice and freezing rain.” Starting today, Chevrolet is offering up to6 three complimentary months of OnStar2 safety and security coverage to more than 19 million eligible customers.

The offer gives owners an extra layer of security during the winter months, which can bring dangerous driving conditions with heavy snowfall, ice and freezing rain. The services available, such as Automatic Crash Response3, Roadside Assistance4, Emergency Services5, Crisis Assist5 and access to a live advisor at the push of a button, can help owners feel more secure on the road when driving conditions worsen.

“These services can help Chevy customers drive with confidence during some of the most dangerous times to be on the road,” said Paul Edwards, U.S. vice president of Chevrolet Marketing. “With OnStar, we’re bringing peace of mind to owners, knowing that an advisor is ready to help.”

To receive these services, eligible Chevrolet owners should push their blue OnStar button and tell the advisor that they’d like to enroll in Chevy’s complimentary OnStar Safety & Security4 offer. The advisor will automatically provide one month of OnStar safety and security services at no cost, and two additional months of coverage if the owner puts a credit card on file for monthly auto renewal6 in a plan.

The offer is available for any eligible, properly equipped 2006 and newer Chevrolet vehicle with inactive OnStar service. The enrollment period ends on Jan. 23, 2019.  

1According to the Farmers’ Almanac.
2
See onstar.com for details and limitations. Services vary by model. Service plan required.
3OnStar links to emergency services. Not all vehicles may transmit all crash data.
4Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.
5OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.
6Offer requires that you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. You may cancel at any time by pushing your blue OnStar button or by calling 1.888.4ONSTAR (1.888.466.7827).

GM finally offers unlimited data for OnStar 4G LTE hotspots for 20$ per month

Chevrolet Offers Unlimited Data for OnStar 4G LTE Hotspots

General Motors will finally offer an unlimited data package for its OnStar 4G LTE Wi-Fi hotspot across its entire retail lineup. The package costs $20 per month, the data comes from AT&T and the billing comes just one month at a time, so you don’t have to sign up for a whole year at once or anything like that.

After using more than 4 million gigabytes of data in 2016, Chevrolet owners in the U.S. with an in-vehicle OnStar 4G LTE Wi-Fi hotspot[1] will now have access to an unlimited prepaid data plan for only $20 per month[2].

Chevrolet data usage has increased exponentially as owners have come to appreciate the ability to stream video on a tablet, send email on a laptop or play online using a gaming console in their vehicles[3], and now customers can utilize the full potential of their OnStar 4G LTE Wi-Fi hotspot without worrying about running out of data.

Chevrolet owners and their passengers streamed the equivalent of more than 17.5 million hours of video in 2016. “We’re pleased to deliver this special unlimited data plan to Chevy owners,” said Chris Penrose, president, IoT Solutions, AT&T. “Accessing the internet through AT&T’s 4G LTE Wi-Fi, passengers now can access all of their content and enjoy endless entertainment on the go.”

Previously, $20 would only get you 4 gigabytes of data each month. In fact, to make room for the unlimited plan, GM rearranged its other plans. Both the 4GB ($20 per month) and 10GB plans ($40 per month) have been removed in favor of the unlimited plan. You can still pay $10 a month for 1GB of data, if that’s what you really want.

As the first automaker to offer 4G LTE connectivity across its entire retail portfolio, Chevrolet has sold more than 3.1 million OnStar 4G LTE-connected vehicles since June 2014 and has more vehicles on the road equipped with 4G LTE than any other automaker.

Today, along with the 4G LTE connection enabled by AT&T, the OnStar Basic Plan comes standard on all new Chevrolet retail models. The Basic Plan includes select remote vehicle services and the OnStar AtYourService marketplace via the myChevrolet mobile app[4] among other features.

For more information on plans and pricing, please visit OnStar.com.

[1] Visit onstar.com for vehicle availability, details and system limitations. Services and connectivity may vary by model and conditions. 4G LTE coverage not available everywhere.

[2] Plus applicable taxes and fees. Plan provides access to AT&T wireless data services for your equipped vehicle for 30 days. Eligible vehicle and data plan required. Auto-renewal: Plans automatically renew every 30 days unless cancelled. To cancel at any time, call 1-888-466-7827 or press the blue OnStar button in your vehicle or the advisor link in your mobile app. Monthly charges will automatically be billed by AT&T to credit cards on file on day 30 unless cancelled. Payments are non-refundable (subject to applicable law).

[3] Always pay careful attention to the road and do not drive distracted. Wi-Fi hotspot intended for passenger use only when vehicle is in operation.

[4] Requires a compatible mobile device. Some features require a paid OnStar service plan.

onstar free emergency services during a disaster

How OnStar’s Emergency Service Handles Requests During a Disaster

Disaster can strike anywhere and at any time. Whether it’s a naturally occurring event like a hurricane or tornado or something man-made like an accident, explosion or chemical spill, OnStar Crisis Assist can provide you with critical aid during such emergencies. 

Our world is increasingly filled with internet-connected devices. Just about every new vehicle sold today comes with a cellular radio on board, capable of creating a wi-fi hotspot for passengers or sending maintenance data back to the dealer. Since 1996, General Motors has offered OnStar, a subscription-based communications and safety service that connects owners with a GM call center where operators can assist with navigation, remote diagnostics of mechanical issues, and, in an emergency, to detect a crash (including deployment of air bags) and proactively reach out to both the vehicle’s occupants as well as emergency services.

OnStar’s subscription service starts at $24.99 per month for the Safety & Security package, the least expensive one to offer Automatic Crash Response services. Though OnStar has millions of paid subscribers in the US, there are millions more GM vehicles with OnStar equipment on board that don’t pay for the service. And, in a major emergency, GM and OnStar don’t leave them out.

In 2005, following Hurricane Katrina, OnStar realized that its customers had special needs in hazardous situations aside from car crashes or other in-vehicle emergencies. It created a program called Crisis Assist, which allows all drivers of OnStar-equipped vehicles in a particular geographic area — even those without active OnStar subscriptions — to reach out to OnStar advisors for assistance with a wide variety of issues.

“During Katrina, and more recently during Harvey and Irma, our call volumes spike significantly when major evacuations are ordered,” explained Mary Ann Adams, Disaster Response and Crisis Incident Manager for OnStar. “We’re trying to help our customers evacuate. They’re mostly looking for hotels and shelters of last resort, so that’s what we’re doing before the hurricane hits.”

In October of last year, Hurricane Michael hit the Florida panhandle as a category four storm and OnStar’s call volumes spiked by 30 percent in the area. With cellular networks pushed to the limit, OnStar vehicles are better able to get through in some cases. They have more powerful on-board radios that can reach more distant cell sites than a handheld device could. She says that some emergency managers will use OnStar-equipped vehicles as mobile command centers because of the increased connectivity.

The service helps individuals communicate with their loved one, but it also connects them with resources. “We’ll help customers with things they need to find. They’ll come home and find that they don’t have a home, so we’ll help them with finding a hotel, finding fuel, whether there are generators available at Home Depot,” says Adams.”Roads will be damaged and signage is down, so we can help route them around damaged roads. We’ll have volunteer emergency workers going into an area, and they call in and we’ll help them find their destination.”

For Hurricane Michael, OnStar and other major businesses were connected with FEMA and state emergency management offices via a dedicated private sector desk. They’re connected with major hotel chains to determine real-time availability, which is useful when the nearest available rooms might be hundreds of miles away.

“When people are trying to find fuel, we’ll call ahead to find availability before we send you to somewhere that might not meet your needs,” said Adams. “We have a whole population of customers who don’t usually have access to an OnStar advisor. But they’ll have access to advisor services” when Crisis Assist is activated.

In those cases, OnStar will set up a dedicated team of operators that only work on calls coming in from certain geofenced areas. They gather information on common requests like road closures and evacuation routes for easy access. Lists of open pharmacies for emergency prescription refills, as well as current power outages and estimates on restoration are kept up to date.

OnStar works with an organization called Healthcare Ready, which keeps tabs on medical facilities (especially dialysis centers) and hospitals that are open. If advisors directed a customer with a medical emergency to a particular facility, OnStar will call ahead to advise of the situation.

Disaster-prone states like Texas, Florida, and North Carolina are increasingly making real-time information available via websites and social media, and the trick is collating all the information and distributing it to the public in a useful way. OnStar ends up being a source to distribute that information.

Customers can call in and inform OnStar about downed trees or power lines, with advisors taking the information and passing it on to emergency managers or the power company directly. This frees up overwhelmed 911 emergency dispatchers from taking these non-emergency calls, which can make a real difference. With that extra volume, emergency calls to OnStar can also last much longer than a typical request, which taxes bandwidth. “We were on the phone with someone in Florida for an hour” during Hurricane Michael last year, said Adams. “A normal navigation call might be 60 or 90 seconds. ‘Can you get me to this address?’ But an emergency call could take 10 minutes or 10 hours. It depends on the situation. We will not hang up until we’ve handed it off to first responders on scene.”

It also depends on the storm. During Katrina, Adams points out, not enough people evacuated. During Hurricanes Gustav and Rita, too many were evacuated and the roads were clogged. OnStar was 1,000-percent increases in call volume during Gustav in the impacted area. These days, evacuations are much more targeted and, so far at least, have been appropriate.

Adams says call volume increases depends on the area and the strength of the storm. A disaster hitting a major metropolitan area will affect far more people than something more rural. During the landfall of a hurricane, calls will drop because people are hunkered down. After, the numbers surge as people try to get back home.

After two weeks, call volume starts to return to normal and the OnStar team examines its response, what can be done better, and prepares for the next storm.

Source:

https://www.popsci.com/inside-onstar-emergency-response/

GM and Bechtel plan to build thousands of electric car charging stations across the US

GM Will Use OnStar Data To Plan Its Future EV Charging Network

General Motors has teamed up with Bechtel Enterprises to build thousands of electric vehicle charging stations across the US.

General Motors, America’s largest automaker, and Bechtel, the country’s largest construction company, are teaming up to build thousands of electric vehicle fast-charging stations across the United States. The two companies have agreed to create a new company that will build the charger network.

The companies have signed a memorandum of agreement to form a new corporate entity that will manage this new business. GM will be responsible for providing data and logistics support to determine where chargers should be placed, and Bechtel will manage the engineering, building and permitting of the stations. Neither GM nor Bechtel plans to contribute money to this new venture, rather they are seeking outside investment. Executives could not name the companies invited to participate.

But rather than adding to the electric highway, GM may be targeting cities and other densely populated areas that don’t offer electric vehicle owners a place to recharge. Many customers live in high-rises and sprawling apartment complexes that don’t always offer a place to recharge, and buyers may not always have the option of installing one themselves in their garage, which has been the strategy of most EV owners to date. But GM will have an edge on the planning phase of this operation in the form of anonymized data gathered from OnStar customers that have opted into the subsidiary’s data sharing program.

The enterprise will rely, in part, on data from General Motors cars, both electric and gasoline, to learn when and where people tend to drive and to park. The company will look at data from millions of vehicles through GM’s OnStar system.

All new GM vehicles are standard equipped with OnStar hardware that can track the vehicle’s locations, and some owners subscribe to the telematics service for emergency response support and navigation. This deep well of information will help the manufacturer understand the travel habits and patterns of its customer base to figure out where it would make the most sense to build its charging stations.

Source:

https://amp.cnn.com/cnn/2019/05/28/business/gm-bechtel-electric-car-charging-stations/index.html

https://www.forbes.com/sites/lianeyvkoff/2019/05/29/gm-will-use-onstar-data-to-plan-its-future-ev-charging-network/#60ef5e75741a

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

ExxonMobil teams with Buick to offer in-dash fuel payments and savings

With road trip season in full swing, Buick and ExxonMobil are debuting a new way to bring simplicity and savings to the pump.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles. This service allows drivers to pay for fuel from their vehicle without swiping their credit card or using their smartphone. The platform also automatically syncs drivers to their ExxonMobil Speedpass+™ app account, and drivers accumulate rewards points with each purchase. The new service is available at more than 11,000 Exxon or Mobil stations across the United States.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

“Our goal with Marketplace is to help make everyday tasks as easy as possible for our customers so they can focus on enjoying time spent in their vehicles,” said Rick Ruskin, Marketplace Line of Business leader, Buick. “Bringing the ExxonMobil pay for fuel functionality right on the touchscreen of our vehicles is the latest advancement of this platform, allowing drivers to easily access Speedpass+ and securely pay for gas while inside their car.”

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

This service is ExxonMobil’s first fully embedded in-vehicle fuel payment offering and requires fewer steps than other fuel payment features on the market. To use the platform to pay at the pump, users will first press the ExxonMobil icon within Marketplace, which identifies the station location. The driver will be prompted to select the pump number and confirm their payment method. The pump will be activated and they can start fueling.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

If drivers don’t have an Exxon Mobil Speedpass+ app account, they can automatically enroll at no extra cost through Marketplace. The ability to securely pay for fuel and locate the nearest Exxon or Mobil station are all functions of the Marketplace platform.

“ExxonMobil continuously looks for opportunities to better serve its customers,” said Devin Miller, Americas digital app development manager, ExxonMobil Fuels & Lubricants Company. “We rolled out mobile payment options to our U.S. network in 2015, and we are continuing to innovate and simplify our consumer experience by partnering with General Motors.

A new update to Marketplace, the industry’s first in-vehicle commerce platform, brings ExxonMobil’s pay for fuel functionality right to the infotainment screen of eligible Buick vehicles.

Marketplace and this new ExxonMobil functionality are examples of the Buick brand’s dedication to saving time and promoting well-being for its customers. Buick continues to earn accolades for its customer experience, and every vehicle is developed with Buick’s signature QuietTuning process to bring peace and quiet to every drive. All Buick SUVs and sedans come standard with capless gas tanks, allowing drivers to fill up and get back on the road quickly, and all Buick SUVs come with available in-vehicle ionizers to help improve air quality.

Buick is an international modern luxury brand offering vehicles with sculpted designs, luxurious interiors and thoughtful personal technologies, along with responsive-yet-efficient performance. Buick is attracting new customers with its portfolio of award-winning luxury models in North America and China. Learn more about Buick cars and crossovers at www.buick.com, on Twitter @buick, on Instagram, or at www.facebook.com/buick.

https://media.buick.com/media/us/en/buick/home.detail.html/content/Pages/news/us/en/2018/aug/0807-buick.html